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The speech analytics service created by MTS AI will process over 300,000 inquiries daily regarding telecom services, subscriptions to the KION online cinema, MTS Bank products, and many others. WordPulse has been integrated to analyze communicatio...
Voice and textbots help the employer free himself from a significant number of routine tasks when searching for a new employee: they independently gather all basic information on potential employees and automatically reject responses of those who ...
Text-based and voice-activated digital assistants allow the business sector to automate and accelerate many routine processes - for instance, reply to typical questions posed by customers or employees. Companies get assistance when it comes to the...
A voice bot takes subscriber calls in six regions of the country and advises clients on the services, personal account status, and on enabling/disabling various services. Telecom providers are in pursuit of continued improvement of customer...