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Privacy Policy

1. What does this Privacy Policy cover?

This Privacy Policy applies to all Personal Information, including personal data that MTS AI LLC may receive while you are using the website owned by MTS AI LLC.

2. Who processes your personal data?

As part of your use of the website, your personal data is collected and used by MTS Artificial Intelligence Center Limited Liability Company (Office 21, 3rd Floor, Dom 18/Korpus 9 Prospekt Andropova, Moscow, 115432), Taxpayer Identification Number/Primary State Registration Number 9725021438/1197746575146 (hereinafter referred to as MTS AI LLC). For questions concerning the protection of your personal data, you can email:

3. What is the purpose of this Privacy Policy?

The protection of your personal information and confidentiality is a priority for MTS AI LLC, which is why, when you use the website, MTS AI LLC protects and processes your personal data in strict compliance with applicable laws, including GDPR.

We protect your interests:

  • by clearly explaining why and how we use your information;
  • by training and instructing our employees and regulating their access to your data;
  • by deleting or reducing data as it is no longer needed for the purposes declared herein;
  • by responding to your comments and incidents in order to prevent them from happening again.

4. This Policy applies to:

5. What Personal Information does MTS AI LLC collect?

As part of your use of the website, you have the right to write to us at our address, including by using the feedback form and, in this case, MTS AI LLC may collect and process the following categories of personal data – name, contact information (email address), the text of your message, and any other categories of personal data you may provide independently by indicating it on the feedback form.

6. What is the legal basis and purpose for processing your personal information?

MTS AI LLC always processes your personal data for strictly defined purposes and only such personal data as is relevant to achieving these purposes. In particular, when you send us a message using the feedback form on the website, we may process your personal data in order to consider your enquiry regarding the activities of MTS AI LLC and provide you with an answer to such an enquiry.

In addition, MTS AI LLC notifies you that your Personal Information may be used to send you information (advertising) mailouts, e.g., about new activities of our company or new products and services that may be of interest to you, etc.

When considering your enquiry, MTS AI LLC is guided by a legitimate interest, which is to respond to any queries regarding the activities of MTS AI LLC that you may have while using our website

MTS AI LLC is also guided by a legitimate interest when processing your personal data to put together advertising mailouts, which is the development of our company and the promotion of services provided by MTS AI LLC.

7. How do we obtain your data?

We assume that your personal data can only be obtained from you personally (from the communication process, including via the feedback form on our website

8. To whom do we give your personal data?

As part of processing your personal data in line with the stated purposes, MTS AI LLC may give your personal data to Service Providers so that MTS AI LLC can organize its internal business processes and provide, sell, and improve its services. By Service Providers we mean services related to data hosting, web analytics, cloud CRM systems, email delivery, etc. In certain cases, the use of such services may require that the Service Provider has access to your personal data. We closely monitor Service Providers and have internal documents and procedures in place to ensure the security of your personal data.

Furthermore, we may share your personal data with our affiliates, parent companies or subsidiaries as appropriate. We assure you and guarantee that our affiliates can and will only process your personal data for the purposes set forth in this Policy. In the event that your personal data is subject to cross-border transfer and the recipient of such data does not provide an adequate level of protection for your personal data, MTS AI LLC will use the Standard Contractual Clauses to protect your personal data.

9. How does MTS AI LLC protect your Personal Information?

When processing your personal data, MTS AI LLC guarantees its confidentiality. MTS AI LLC takes all necessary legal, organizational, and technical measures aimed at protecting your personal data from unauthorized or accidental access, destruction, modification, blocking, copying, provision and dissemination, as well as from any other illegal actions concerning your personal data.

10. Where is your personal data stored and how is it processed?

MTS AI LLC has the right to process your personal data using automated means and/or without using such means by performing or combining the following actions (operations): collection, recording, systematization, accumulation, storage, clarification (update, change), extraction, use, transfer (provision, access), blocking, removal, destruction.

Your personal data will be stored in the Russian Federation.

11. How long does MTS AI LLC store your personal data?

MTS AI LLC will store and process your personal data from the time it is provided until the stated purposes for processing your personal data have been achieved.

At the same time, if MTS AI LLC is processing your personal data in order to consider your enquiry, the maximum period of such processing will not exceed 6 months from the time we provide you with a response.

Where MTS AI LLC is processing your personal data for the purposes of sending out information (advertising) mailouts, the maximum period of such processing will not exceed two (2) years from the date of your last active use of the website

12. Automated decisions

We do not use automated decision-making, nor do we use your personal data to automatically assess aspects of your personality (automated profiling).

13. Your rights

You have the right to request from us access to your personal data (Article 15 GDPR), its rectification (Article 16 GDPR), its erasure (Article 17 GDPR), restriction of its processing (Article 18 GDPR), as well as the right to data portability (Article 20 GDPR) and the right to object (Article 21 GDPR).

In accordance with Article 77 of the GDPR (where it applies to this particular processing), you have the right to complain to the supervision authority of the EU member state in which you permanently reside or your place of work is located or where the alleged breach of your data privacy occurred.

14. Final provisions

This Policy may be amended.

MTS AI LLC has the right to make changes at its discretion, including, but not limited to, in cases where the relevant changes are related to changes in the applicable law, as well as where the relevant changes are related to changes in the operation of the website

MTS AI LLC will not make any substantive changes or impose any additional encumbrances or restrictions on your rights as set forth in this Policy without notice to you. You will be notified of such changes. Appropriate notifications may be displayed in the mobile application (e.g., via a pop-up window or banner).

Please be aware that the procedure and rules for the processing of cookies by MTS AI LLC’s website are set out in a separate document – –